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Terms & Conditions

Delivery Time

Fast, same day shipment for all credit-approved, stock-orders placed by 3:00 PM Central Time.

Shipping/Freight Terms

All orders F.O.B. our warehouses, or our suppliers’ warehouses. Freight charges will be prepaid and added to your invoice. Freight charges will not exceed 8% of total merchandise cost. (Some exceptions, i.e. unusually heavy or bulky items, may apply.) Next day and overnight shipment options are available. Please ask for details.

Payment Terms

Open account payment terms are available for companies rated favorably by Dun and Bradstreet. Download Saf-T-Gard Standard Credit Application.

Minimum Order

Orders less than $50 may be subject to a small order handling fee.

Sales Tax

We will add sales tax as required by law in states where we are authorized and required to collect. If you are exempt from sales tax, please provide a copy of your resale or exemption certificate.

Contract Pricing and Custom Quotations

We welcome the opportunity to quote on contracts, blanket orders and large volume requirements. Please call for details.

Tracing Orders

Our Customer Service department is your one-call stop to request information regarding shipments, open orders, back orders, or invoices. Please call 1-800-548-GARD (4273) or +1 847-291-1600.

Returns

All returns must be accompanied by a returned merchandise authorization (RMA). To receive an RMA, please contact Customer Service. Merchandise ordered in error must be returned within 30 days of receipt at customer’s expense and may be subject to a restocking charge. Merchandise shipped in error may be returned within 10 days for full credit. Defective merchandise will be replaced. Special stock order and non-stock items are subject to the manufacturer’s return policies and may not be canceled or returnable. Custom orders are not returnable at any time. If you have any questions about whether the items that you purchased are ‘stock items’, please contact our Customer Service department at 1-800-548-GARD (4273) or +1 847-291-1600.

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